Knowledge management: An overview of European reality

30
Jan
2007
No Comment
Authors:  Maria Teresa Borges Tiago, João Pedro Almeida Couto, Flávio Gomes Tiago, António Cabral Vieira
Publication date: 2007/1/30
Journal: Management Research News
Volume: 30  Issue: 2  Pages: 100-114
Publisher:  Emerald Group Publishing Limited

Management Research News

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Abstract:

Purpose: This paper aims to determine whether the implementation of knowledge management (KM) is linked to e‐business performance and to identify the nature of the relationship existing in the different components of knowledge‐sharing and application and internet‐based KM.

Design/methodology/approach: This paper establishes a new model of the practices and results of the KM which has been tested in European companies. For that purpose, a structural equation modelling analysis was used.

Findings:  The results show that product innovation and external employees’ access to databases have a strong positive effect on the maximization of internet‐based KM and that internet‐based KM has also a positive impact on e‐business performance.

 Research limitations/implications

Limitations of this study include the need for more research into the KM cycle. This paper contributes to the research on this topic with new evidence in a broad sample.

Practical implications: These results point to KM’s usefulness in improving every day e‐business processes. Therefore managers should be aware of these benefits.

 Originality/value: The present study advances knowledge on the nature of the relative importance of different components of internet‐based KM as drivers of e‐business performance

 Author(s):

Maria Teresa Borges Tiago (Department of Business and Economics, University of the Azores, Rua da Mae de Deus, Ponta Delgada, Azores, Portugal)

João Pedro Almeida Couto (Department of Business and Economics, University of the Azores, Rua da Mae de Deus, Ponta Delgada, Azores, Portugal)

Flávio Gomes Tiago (Department of Business and Economics, University of the Azores, Rua da Mae de Deus, Ponta Delgada, Azores, Portugal)

António Cabral Vieira (Department of Business and Economics, University of the Azores, Rua da Mae de Deus, Ponta Delgada, Azores, Portugal)

Citation: Maria Teresa Borges Tiago, João Pedro Almeida Couto, Flávio Gomes Tiago, António Cabral Vieira, (2007) “Knowledge management: An overview of European reality”, Management Research News, Vol. 30 Iss: 2, pp.100 –  114

DOI http://dx.doi.org/10.1108/01409170710722946

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